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Frequently Asked Questions (FAQs)

If you cannot find the answer to your question on this page, please reach out to Kiera!

Why should I choose Kiera McDuff Physiotherapy?

Kiera McDuff Physiotherapy provides professional and personable one-on-one physiotherapy services in the comfort of your home. In-home physiotherapy services are tailored to the individual and their home environment. This facilitates exercises specific to your day-to-day life, such as practicing walking up stairs, transferring safely out of bed, and navigating your bathroom safely. Kiera can help teach you exercises that you can easily complete in your own home, which may improve adherence to treatment and improve outcomes.

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Kiera has been working in Toronto as a physiotherapist for over 5 years and has familiarity with supports and services in the Toronto area. In addition to being an experienced clinician, she is an accomplished researcher and maintains an evidence-informed approach to practice. Kiera understands that you know your body and your health better than anyone else and she wants to work with you to meet your health-related goals.

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Kiera McDuff Physiotherapy may especially suit your needs if you have mobility challenges that limit your ability to travel outside of your home, are recovering from a surgery, or have a busy schedule and want to avoid travel time.

Where does Kiera provide services?

Kiera offers in-home physiotherapy services in downtown Toronto. However, she may be able to offer services beyond this area in some circumstances. If you wish to confirm whether she can provide services at your address, please contact Kiera at kiera.mcduff.physio@gmail.com or (416) 992-5199.

What forms of payment do you accept?

At this time, Kiera McDuff Physiotherapy accepts cash or e-transfer.

Do you do direct billing?

While I do not offer direct billing at this time, I am happy to provide you with a detailed receipt that you can use to claim reimbursement through your insurance provider. Clients must pay at the time of treatment.

What if I must pay out-of-pocket?

Physiotherapy fees paid out-of-pocket are not subject to HST and qualify as a medical expense for income tax purposes.

Will OHIP cover my physiotherapy?

Kiera McDuff Physiotherapy is not an OHIP registered physiotherapy provider. A list of OHIP registered physiotherapy clinics can be found here.

Do you accept WSIB claims?

Currently, Kiera McDuff Physiotherapy does not accept WSIB claims.

Do I need a doctor's referral to see you?

No, you do not need a doctor's referral to see a physiotherapist. However, some insurance companies require a doctor's referral for reimbursement. Please carefully review your insurance plan to confirm your insurance company's requirements!

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